Let’s talk logistics

CARRIER RESOURCES

Clear expectations.
Stronger partnerships.

Requirements, shipment information, and billing details for carriers working with H&H Group.

01 / BEFORE YOU HAUL

Carrier qualifications

  • Active DOT number, interstate authority, and valid MC number.
  • Entity authorized for “Property” and “Hire.”
  • FMCSA safety rating: “Satisfactory,” “None,” or “Not Rated.”

02 / REQUIRED COVERAGE

Insurance requirements

Commercial general liability$1,000,000 per occurrence
$2,000,000 aggregate
Auto liability$1,000,000 per occurrence
Cargo$100,000 per occurrence

Every Certificate of Insurance must name Heckaman & Hollar Group, LLC as certificate holder.

03 / ON THE ROAD

Shipment expectations

TRACKING

TruckerTools

All H&H loads are tracked through TruckerTools.

LOAD SECURITY

Check before departure.

The driver is responsible for ensuring the customer’s load is secure before leaving.

04 / GETTING PAID

Billing & payment

H&H partners with HaulPay. Direct invoice and payment questions to our customer success team.

REQUIRED INVOICE DOCUMENTS
  • Invoice
  • Signed proof of delivery (POD)
  • Factoring information, if applicable
  • Any lumper receipts
Email your invoice
30-day payment terms

Invoices are considered received and payable only when sent to customersuccess@heckamanhollargroup.com. The 30-day term starts when received at this address. No exceptions.

Accessorial approval

All accessorial charges require H&H management approval before the invoice can be approved for payment.

OUR TEAM IS HERE TO HELP

Have a question?
Let’s get it answered.

Contact customer success574.321.2200